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Some users may experience problems receiving our emails due to SPAM and junk mail filter settings. If you're not receiving our emails then add - mailer@newzealand.co.nz - to your safe sender list and check your spam folder for the emails.

If your email provider is XTRA then you'll also need to login to your Yahoo Xtra Bubble account and set-up your spam filters there too. Check your SPAM folder for our emails, select one and click "NOT SPAM". This should add our email to your safe sender list and allow all future emails to be delivered without any problems.

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